Top 5 Tips For Answering Business Calls
Tip #4: Use the word ‘Excuse Me’ when you’re in murky waters
“This tip on how to how to answer a business call works wonders when you’re unsure of the identity of the caller, but you know that they’re important and it would be embarrassing to ask them their name. Simply asked to be excused and confirm their identity. In fact, using this phrase is also perfectly appropriate when you’re down with a cold, constantly wheezing and sneezing while answering a business call”, says Gerry.
Tip #5: Leave a professional message on the answering machine
“While you’re learning all these useful tips on answering a business call from me, don’t forget the all pervasive answering machine. If you are going to be unable to answer your business calls, leave a professional message as to when you will be back and who can the caller alternatively contact in case of an emergency”, suggested Gerry.
